30 dages fuld tilfredshedsgaranti
Buy & Try - Hvad dækker det over?
Hos Wavell tror vi på at lyd er noget der skal opleves. Lyd er subjektivt og det samme er "menneskes øre." Alle er forskellige og af denne grund kan det være svært at finde lige præcis den høretelefon, højttaler eller andet der passer lige netop til dig.
Derfor tilbyder vi hos Wavell 30 dages fuld tilfredshedsgaranti som medlem af Wavell Audio Club:
- Tilmeld dig vores nyhedsbrev nedenfor og bliv en del af Wavell Audio Club.
- Prøv vores produkter i op til 30 dage, hvis ikke du kan lide det sender du blot retur.
- De 30 dage starter fra der hvor du afhenter pakken.
- Eneste vi kræver er at du beholder alt indpakning og passer godt på produktet i "prøveperioden"
Nemt ikke?
Tilmeld dig her
Bliv en del af Wavell Audio Club og nyd de mange fordele.
Ofte stillede spørgsmål
At handle online kan nogle gange være lidt af en jungle. Her er andre kunders oftest stillede spørgsmål.
Hvor lang er leveringstiden?
Vi sender alle hverdage med PostNord. Leveringstiden er oftest 1-3 hverdage at efter tidspunkt for bestilling.
Kan man ringe til jer?
Som udgangspunkt nej. Vi forsøger at holde alt kommunikation via mail så vi har en komplet kundehistorik på alle samtaler. Dette gør vi for at tilbyde den bedste service. Du kan altid booke et opkald hvis ønsket.
Hvad koster fragten?
Vi tilbyder gratis levering på køb over 398 kr. til pakkeshop med PostNord. Øsnker du hjemmelevering, koster dette 39 kr.
Kan man annullere en ordre?
Såfremt du har lagt en ordre og den endnu ikke er blevet afsendt, kan du med fordel rette henvendelse til os på info@wavell.dk eller i vores live chat, for at få annulleret din ordre.
Jeg er i tvivl om høretelefonen passer mig?
Som nogle af de eneste på markedet, tilbyder vi 30 dages fuld tilfredshedsgaranti på alle vores produkter. Du har altså mulighed for at prøve høretelefonen selv i op til 30 dage.
Hvor kan jeg finde en rabatkode til Wavell.dk?
Hvis du tilmelder dig vores nyhedsbrev og bliver en del af Wavell Audio Club, så får du både gavn af de mange fordele samtidigt med, at du modtager en rabatkode til dit første køb på Wavell.dk
Kontakt os
Har du nogen spørgsmål?
Er du i tvivl om det mindste? Skriv endelig til os, så vender vi tilbage hurtigst muligt. Vores kundeservice har åbent mellem kl. 8 - 20 mandag til fredag. Vi svarer inden for 24 timer.
Are you looking for an answer to a simple question?
Quick questions and answers
How long does delivery take?
We ship every weekday with GLS. If you order before 3:00 PM, your package will be sent the same day, and you can expect delivery the next day unless otherwise stated.
I'm unsure which headphones I should choose?
If you have the smallest [questions] about our products, you're always welcome to contact us at info@wavell.dk
ow does your 30-day satisfaction guarantee work?
Our 30-day satisfaction guarantee gives you the opportunity to try our products for up to 30 days. For your satisfaction guarantee to be valid, you must return everything you have received from us in original/good condition.
The 30 days start from the day you pick up the package.
Where can I download your app?
You can download our App via App Store or Google Store. Download it here.
My headphones won't connect to the app?
If you experience that one of our models, which is compatible with our Wavell Connect app, does not connect automatically to the app, and just stands there thinking, it is because the headphones are in sleep mode. All you need to do to "wake" them is to press 2-4 times on either the right or left headphone. Then they will connect automatically right away again.
Can your headphones and speakers be used with all devices?
Yes, all our audio products can be connected to all devices via Bluetooth.
I have challenges with a product?
If you experience challenges with a product bought from us, you should either contact us at info@wavell.dk or see if you can find a solution via our product support page. See here.
The sound has become lower in one of my headphones?
Often when our customers experience this problem, it is due to earwax. Earwax can be incredibly difficult to see in the filter, but can be removed. We have searched long in the office, and found that the best solution when it has set in, is to use sticky tack to remove dirt etc. You should press a bit with the sticky tack, so that it gets moved into the small holes in the filter. Feel free to repeat about 5 times, and then it should be solved. If you experience that the sound only partially comes back, you can continue a couple of times until it is completely back. If this should unexpectedly not help, then you can advantageously order our cleaning tool.
Danish Customer Service
Write to us if you have the smallest questions. We respond within 24 hours by email: info@wavell.eu
Free Shipping
We offer free shipping on all orders over 398 kr. We ship the same day when ordered before 3:00 PM with GLS.
30-Day Full Satisfaction Guarantee
We offer a 30-day full satisfaction guarantee. Read more
Secure Payment
We are e-certified and offer payment through: Mobilepay, Visa, Viabill, etc.