SIGNATURE AUDIO
By Wavell, Europe
A Family of Sound
We want to create a family #JOINTHEWAVE, connected through a love of fantastic sound, whether it's for intense listening or as a break from everyday noise. We want to promote the use of sound and music as a means to create joy.
What Characterises Good Sound?
Good sound is subjective, and it depends especially on one's preferences and taste in music. Good sound in relation to music in everyday terms can be described by several criteria. One of the most important is balance. The sound must be balanced, so all instruments and vocals can be heard clearly and prominently when intended, without any dominating too much. Clarity is also important, so you can distinguish between all the notes and instruments in the music. The sound must also have a good dynamic range, so the music has power and life. Precision in the form of notes in time and in rhythm is also important for a good music experience. Spaciousness and distance can also give an illusion that the music comes from a specific place in the room. Adjusted volume is important to avoid damage to the ears. Emotional sound, so you can feel the music's emotions and message is also important. Natural sound so it sounds as if the music is live and not manipulated, is yet another important factor for a good music experience. In other words, good sound must be something you can feel. Therefore we also offer a 30-day full satisfaction guarantee - that way you can experience our sound for yourself.
What Characterises Wavell's Sound?
At Wavell, good sound is about the sound getting under your skin physically and emotionally, so it moves you. We are driven by our own passion for sound to create the best conditions for you to be able to feel the sound, the way you like it best. Our concept stems from the belief that sound contributes more to everyday life than we realise.
When you need to start the party or get help raising or lowering your pulse. It all comes back to the fact that sound is something that creates a feeling. We can't describe that feeling for you with words, but we can give you the opportunity to feel it. Therefore we offer a 30-day full satisfaction guarantee – so you can go on a date with our products before you commit.
Are you looking for an answer to a simple question?
Quick questions and answers
How long does delivery take?
We ship every weekday with GLS. If you order before 3:00 PM, your package will be sent the same day, and you can expect delivery the next day unless otherwise stated.
I'm unsure which headphones I should choose?
If you have the smallest [questions] about our products, you're always welcome to contact us at info@wavell.dk
ow does your 30-day satisfaction guarantee work?
Our 30-day satisfaction guarantee gives you the opportunity to try our products for up to 30 days. For your satisfaction guarantee to be valid, you must return everything you have received from us in original/good condition.
The 30 days start from the day you pick up the package.
Where can I download your app?
You can download our App via App Store or Google Store. Download it here.
My headphones won't connect to the app?
If you experience that one of our models, which is compatible with our Wavell Connect app, does not connect automatically to the app, and just stands there thinking, it is because the headphones are in sleep mode. All you need to do to "wake" them is to press 2-4 times on either the right or left headphone. Then they will connect automatically right away again.
Can your headphones and speakers be used with all devices?
Yes, all our audio products can be connected to all devices via Bluetooth.
I have challenges with a product?
If you experience challenges with a product bought from us, you should either contact us at info@wavell.dk or see if you can find a solution via our product support page. See here.
The sound has become lower in one of my headphones?
Often when our customers experience this problem, it is due to earwax. Earwax can be incredibly difficult to see in the filter, but can be removed. We have searched long in the office, and found that the best solution when it has set in, is to use sticky tack to remove dirt etc. You should press a bit with the sticky tack, so that it gets moved into the small holes in the filter. Feel free to repeat about 5 times, and then it should be solved. If you experience that the sound only partially comes back, you can continue a couple of times until it is completely back. If this should unexpectedly not help, then you can advantageously order our cleaning tool.